- What does 'your payment method was declined' actually mean?
- It means the transaction stopped somewhere between the checkout and the issuing bank. The decline can come from the network, the issuer, our fraud engine, or 3-D Secure. Every decline BazPay returns carries a machine-readable code and a plain-English reason, so the checkout can tell the shopper whether to retry, try a different card, or switch to another payment method online — rather than showing a generic error.
- Why does the same card work one day and fail the next with 'this payment method has been declined'?
- The most common cause is issuer risk scoring: the same card can pass at one merchant, one time of day or one basket size and fail at another. Reissued cards, expired stored credentials and address mismatches are the next tier. The real-time decline data BazPay returns includes the raw issuer reason where the network exposes it, which is the only reliable way to distinguish these.
- How do I handle 'transaction declined — invalid payment method' at the API level?
- Check three things in order: the method is enabled for the payer's billing country in the dashboard, the currency you are charging is supported for that method, and your MCC is not on the method's exclusion list. If all three pass and the code still returns, the issuer is refusing the specific card — treat it as a decline and offer the shopper a fallback method rather than retrying the same one.
- Does enabling a new e payment method mean a new contract?
- No. Every method on this page is covered by your existing agreement and switched on with a toggle in the dashboard. There is no separate onboarding, no second set of keys and no per-method integration work — the request shape and the webhook do not change. If a method is not listed here, it is not currently in the BazPay library, and adding it would be a product decision rather than a contract one.
- Do you support Paysafecard payment or other prepaid vouchers?
- Not today. BazPay's method library is domestic cards, wallets, bank rails (iDEAL, BLIK, Bancontact, Przelewy24, EPS, pay by bank) and BACS Direct Debit. Voucher and cash-in networks such as Paysafecard sit outside the EU, UK and Commonwealth e-commerce scope BazPay is built for, so we do not act as a paysafecard payment method provider. Merchants who need voucher acceptance typically pair BazPay with a specialist provider on the same checkout.
- What about Klarna and OXXO-style cash vouchers outside Germany?
- Klarna wallet acceptance and cash-voucher networks outside Germany are not currently in the BazPay library. Shoppers in those markets can pay by card (including locally co-badged issuers where present), Apple Pay, Google Pay and pay by bank via open banking where their bank is supported. If one of those methods is critical to your business, tell us before onboarding — we prioritise roadmap methods against real merchant demand, not speculative coverage.
- Do bank methods have chargebacks?
- Not in the card sense. A confirmed SEPA Instant, Bancontact, EPS or Przelewy24 payment is irrevocable, so there is no dispute process to lose. A shopper who wants their money back has to ask you directly, which makes those methods cheaper to run and materially lower risk than card payments.
- Which methods can carry a subscription?
- Cards and wallets through a stored credential in the gateway-side vault, BACS Direct Debit through a mandate, and pay by bank where the bank supports variable recurring payments. BLIK and SEPA Instant can seed a debit-order mandate on the first payment, which is the usual way payment on a German or Australian subscription starts.
- How does 3DS payment processing work in the BazPay flow?
- Every eligible card payment runs 3-D Secure 2.2 with the issuer. The device data is collected from the browser, the risk score is submitted, and the issuer decides between frictionless approval and a challenge. Exemptions (low-value, transaction risk analysis, merchant-initiated) are requested automatically where the traffic qualifies. The exemption is a request, not an instruction — the issuer can still challenge.
- Can a refund go to the original payment method automatically?
- Yes. A refund on any card, wallet or bank-rail payment routes to the original payment method by default — that is how the networks and the bank rails are designed. For BACS Direct Debit, refunds return to the debited settlement account. The API accepts a partial or full amount up to the captured total, is idempotent on the reference you supply, and settles through the same daily payout file as new charges.
- Do I settle each method separately?
- No. Every method settles into the same balance and the same daily file, whatever rail it arrived on. The file names the method per transaction so reconciliation can still break it down, but you receive one payout in EUR (or the balance currency), not one per method.
- Can I show different methods to different shoppers?
- Yes, and you should. Methods can be filtered by billing country, currency, cart value and customer group. Showing a British shopper eight irrelevant bank logos is worse than showing them Bancontact and a card field, and the same principle applies to every market.